Privacy Policy

Introduction

Hometown Roofing & Restoration ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and property address when you request a quote or contact us.
• Property Information: Details about your roofing project, property type, and service needs.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Communication Records: Records of your communications with us, including emails and phone calls.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and respond to your inquiries and requests
• Schedule inspections and provide estimates
• Communicate with you about our services, promotions, and updates
• Comply with legal obligations and protect our rights
• Analyze website usage to improve user experience

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., payment processors, CRM systems).
• Insurance Companies: When assisting with insurance claims, with your consent.
• Legal Requirements: When required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Phone: (830) 428-2820
• Email: info@hometownroofingtx.com
• Address: 6200 UTSA Blvd Suite 201, San Antonio, TX 78249

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.